Privacy Policy
Effective October 30, 2026
1. Introduction
Welcome to deallow.
deallow LLC ("deallow," "we," "us," or "our") is committed to protecting your privacy and maintaining transparency about how your information is collected, used, stored, and shared.
This Privacy Policy describes our practices concerning personal information collected through the deallow website, mobile applications, AI-powered tools, and related products and services (collectively, the "Platform").
deallow is an AI-powered real estate investment platform designed to help users discover distressed properties, analyze investment opportunities, research real estate markets, and make informed acquisition decisions.
By accessing or using the Platform, you acknowledge the data practices described in this Privacy Policy. Where consent is legally required, we will request it separately.
2. Information we collect
We collect information necessary to provide, operate, improve, personalize, and secure the deallow Platform. Depending on your interactions with our services, we may collect the following categories of information.
A. Account and identification information
- Full name
- Email address
- Telephone number
- Username and account credentials
- Billing information
- Account preferences
- Subscription status
- Authentication information
B. Real estate and investment information. To provide personalized real estate investment services, we may collect or process:
- Property searches and saved properties
- Preferred investment locations and markets
- Investment budgets and acquisition criteria
- Property valuations and comparable sales
- Estimated renovation costs
- Investment calculations and analyses
- Watchlists and saved investment opportunities
- Property acquisition activity
- CRM records and transaction-related information
- Investment strategy preferences
This information helps deallow provide relevant property recommendations, personalized analysis, and investment insights.
C. AI interactions. When you interact with Ellis, our AI-powered real estate investment assistant, we may collect and process:
- Questions, prompts, and instructions submitted to Ellis
- Property information supplied for analysis
- Investment calculations and requested evaluations
- AI-generated analyses and recommendations
- Conversations and user feedback
- Information necessary to maintain conversation context
We use this information to provide AI functionality, improve service quality, troubleshoot issues, and personalize your experience.
Important: AI-generated property evaluations, comparable sales, renovation estimates, and investment projections are informational tools. They do not guarantee property values, profitability, or investment outcomes.
D. Device and technical information. We may automatically collect:
- IP address
- Device type and operating system
- Browser type
- Device identifiers
- Application version
- General geographic location derived from IP addresses
- Usage patterns and feature interactions
- Diagnostic information
- Crash and performance reports
Location: only if you allow it and tap “Near me,” your phone provides its current position so the map can move there. That position is not sent to or stored on our servers.
This information helps us maintain functionality, improve performance, and protect the Platform.
E. Payment and subscription information. deallow offers free and paid subscription plans, including Pro subscriptions and optional paid services. When users purchase a subscription or additional services, payment information may be processed by third-party payment providers, such as Apple for App Store purchases.
We may receive transaction details, payment status, subscription information, billing history, and limited payment-method details. Complete payment-card information is collected and processed directly by our authorized payment processors rather than stored by deallow.
3. Information obtained from third parties
deallow integrates real estate information from external providers to deliver investment research and property discovery services. Depending on availability, licensing permissions, and the services offered, these sources may include:
- Multiple Listing Services (MLS)
- Real estate listing data providers
- Public property records
- County assessor and tax records
- Recorded property transactions
- Property ownership records
- Real estate valuation services
- Geographic and neighborhood data providers
- Authorized third-party integrations
This information may include property addresses, ownership information, listing details, sales histories, property characteristics, valuation information, and other information relevant to real estate research. Some property-related information may identify individuals and therefore constitute personal information under applicable privacy laws.
We process third-party information in accordance with applicable laws, contractual obligations, and data licensing restrictions. deallow does not claim ownership of third-party MLS information or property records.
4. How we use your information
We may use collected information for the following purposes.
Platform operations
- Create and manage user accounts
- Provide access to property discovery tools
- Display real estate listings and property information
- Generate comparable sales and valuation analyses
- Calculate potential investment returns
- Estimate renovation costs and acquisition prices
- Save investment preferences and watchlists
- Operate subscription and billing systems
AI-powered services
- Provide Ellis AI assistant functionality
- Generate personalized property analyses
- Identify properties matching user-defined investment criteria
- Generate real estate investment insights
- Support automated deal discovery
- Improve the accuracy and relevance of our tools
Communications
- Send account notifications
- Provide subscription and payment updates
- Deliver property alerts and watchlist notifications
- Respond to support inquiries
- Communicate important changes to our services
- Send marketing communications where permitted
Analytics and improvements
- Understand Platform usage
- Measure feature performance
- Troubleshoot technical problems
- Improve user experience
- Develop additional products and features
- Prevent fraud and abuse
Legal and security purposes
- Protect user accounts
- Enforce applicable agreements
- Detect unauthorized activity
- Comply with legal requirements
- Protect the rights and safety of users and the Platform
5. Ellis AI and automated property analysis
Ellis is deallow’s AI-powered real estate investment assistant. Ellis may process property information, market data, user-provided inputs, and other relevant information to generate:
- Property investment analyses
- After-repair value (ARV) estimates
- Comparable property evaluations
- Renovation cost estimates
- Investment deal scores
- Potential profit calculations
- Maximum allowable offer estimates
- Personalized investment recommendations
To deliver these capabilities, information submitted through Ellis may be processed by authorized AI technology providers and other service providers. We do not use your private content to train AI models.
We may retain AI interactions and generated outputs as necessary to support Platform functionality, account history, security, and service improvements, subject to applicable law and our retention practices.
AI accuracy disclaimer: AI-generated information is based on available data, mathematical models, and automated analysis. Results may contain inaccuracies or outdated information. Users are responsible for independently verifying property information, completing due diligence, and making their own investment decisions. Ellis does not replace licensed real estate, financial, legal, appraisal, or construction professionals.
6. Connected accounts and third-party integrations
deallow may allow users to connect authorized third-party services, including:
- Google accounts
- Gmail
- Microsoft Outlook
- Email services
- Customer relationship management systems
- Other supported business or investment applications
When you authorize an integration, deallow may access information permitted by the permissions you grant. For example, an authorized email integration may allow deallow to help users organize real estate communications, retrieve relevant agent correspondence, or prepare acquisition-related messages.
We will use connected-account information only for disclosed and authorized purposes. Users may revoke supported integration permissions through the applicable service provider or available Platform settings.
Google user data, where accessed, will be handled in accordance with Google’s applicable API Services User Data Policy, including any Limited Use requirements. The availability and functionality of connected services may change.
7. How we share information
deallow may disclose personal information to third parties when reasonably necessary to provide services, comply with legal obligations, or support authorized business operations.
A. Service providers. We may work with third-party providers offering services such as:
- Cloud hosting and infrastructure
- Database management
- AI model processing
- Payment processing
- Customer support
- Email delivery
- Analytics
- Security and fraud prevention
These providers may process information on our behalf under applicable agreements. Today they include our cloud database, authentication and hosting provider (Supabase); our AI provider (Anthropic) for Ellis; Google for maps, geocoding and street-level imagery; RentCast for rent and listing data; and Expo and Apple for delivering push notifications.
B. Real estate data and technology providers. We may share limited information with data providers and technology partners when necessary to deliver authorized property search, analysis, or investment features.
C. User-authorized sharing. If you choose to share property analyses, investment reports, acquisition communications, or other information with third parties, we may process the relevant information to fulfill your request.
D. Legal requirements. We may disclose information when required by applicable law, court order, subpoena, or valid governmental request, or when reasonably necessary to investigate fraud or protect legal rights.
E. Business transactions. In connection with a merger, acquisition, financing, reorganization, or sale of business assets, information may be disclosed or transferred subject to applicable law.
F. Advertising and data sales. We do not sell your personal information, and we do not share it for cross-context behavioral (targeted) advertising. If that ever changes, we will update this policy first and provide the opt-outs the law requires.
8. Cookies and tracking technologies
deallow may use cookies and similar technologies to support the functionality and performance of the Platform. These technologies may be used to:
- Maintain authenticated sessions
- Remember user preferences
- Measure Platform traffic
- Improve navigation and performance
- Analyze feature usage
- Detect suspicious activity
- Evaluate marketing effectiveness
We do not use advertising identifiers, and we do not use third-party advertising or cross-app tracking tools. Depending on the technologies implemented, users may have choices through browser settings, device permissions, or consent-management controls. Disabling some cookies may affect Platform functionality.
9. Data security
deallow takes reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, alteration, loss, misuse, and disclosure. Depending on the information and systems involved, security measures may include access restrictions, authentication controls, encryption, monitoring, and other safeguards.
However, no internet-based service, electronic transmission, or storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials and promptly reporting suspected unauthorized activity.
If you suspect unauthorized use of your account, please contact team@deallow.pro.
10. Data retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, subject to applicable legal requirements. Retention may depend on factors including:
- Whether an account remains active
- The type and sensitivity of information
- The purposes for which information was collected
- Legal, accounting, and contractual obligations
- Security and fraud prevention requirements
- User deletion requests
When information is no longer required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable law and operational limitations. Certain records may be retained after account closure where legally permitted or required.
11. Your privacy rights and choices
Depending on your state or country of residence, applicable law may provide rights regarding your personal information. These rights may include:
- Accessing personal information held about you
- Requesting correction of inaccurate information
- Requesting deletion of qualifying personal information
- Obtaining a portable copy of certain information
- Opting out of targeted advertising or certain data sharing
- Opting out of qualifying automated profiling
- Withdrawing consent where processing relies on consent
- Appealing certain privacy request decisions
You can also manage your information directly in the app:
- Download your data: Menu → About → Account Data → Download my data gives you a copy of what deallow stores for your account.
- Delete your account: Menu → About → Account Data → Delete account permanently deletes your account from inside the app.
- Notifications: change alerts in Menu → Notifications, or turn off notifications for deallow in your iPhone Settings.
- Location: you can deny or turn off location access in your iPhone Settings at any time; the rest of the app still works.
Privacy rights are subject to applicable legal requirements and exceptions. To submit a privacy request, email privacy@deallow.pro. We may request reasonable information to verify the identity and authority of individuals submitting privacy requests. We will respond within the timeframes required by applicable law. We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
12. State-specific privacy disclosures
Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, Utah, and other states with applicable comprehensive privacy laws, may have additional privacy rights. These rights vary by jurisdiction and may include access, deletion, correction, data portability, consent requirements, and opt-outs for certain processing activities.
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act and applicable regulations. In the past 12 months we have collected the categories of information described in Sections 2 and 3 (identifiers, commercial information such as subscription status, internet or other electronic network activity, approximate location, and inferences about your investing preferences), from you, your device and the sources in Section 3, for the purposes in Section 4, and disclosed them to the service providers in Section 7. We keep them as described in Section 10. We do not sell or share personal information and have no actual knowledge of selling or sharing personal information of consumers under 16. We do not use sensitive personal information for purposes that require a right to limit.
Because we do not sell or share personal information or use it for targeted advertising, there is nothing for a Global Privacy Control signal to opt you out of; we would honor it if that changes.
13. Marketing communications
With your consent where required, deallow may send communications related to:
- New Platform features
- Property discovery tools
- Subscription offers
- Educational real estate content
- Product announcements
- Promotional campaigns
Users may unsubscribe from promotional emails using the unsubscribe mechanism included in those messages. Account-related, security, transactional, and other necessary service communications may continue when legally permitted. We aim to comply with applicable commercial email and electronic communications laws.
14. Children’s privacy
deallow is intended for adults and is not designed for children. Users must be at least 18 years old to create an account or use services requiring an account. We do not knowingly collect personal information from children under 13.
If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the matter. Parents or guardians who believe a child has provided personal information may contact privacy@deallow.pro.
15. Third-party websites and services
The Platform may include links to third-party websites, real estate services, financing providers, or other external resources. These third parties maintain their own privacy and data-handling practices. deallow is not responsible for the privacy policies or practices of independently operated third-party services. We encourage users to review applicable third-party privacy notices before providing information.
16. International users
deallow is initially intended to serve users in the United States. If users access the Platform from other jurisdictions, their information may be processed or stored in the United States or other locations where our authorized service providers operate. Applicable privacy protections may vary by jurisdiction. Where legally required, deallow will implement appropriate safeguards for international personal information processing and transfers.
17. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Platform capabilities
- AI technologies
- Data providers
- Privacy regulations
- Security practices
- Business operations
When changes are made, the revised policy will display an updated effective or revision date. Where required by applicable law, we will provide additional notice or request consent before material changes take effect. The current version will be available at www.getdeallow.com.
18. Contact information
For questions, privacy concerns, or requests involving personal information, contact deallow LLC. Website: www.getdeallow.com. Email: team@deallow.pro. Privacy contact: privacy@deallow.pro.